Terms and Conditions
Acceptance of Terms and Conditions
By browsing, accessing or using this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained in this document. By purchasing a product or service from this website, you agree to these Terms and Conditions.
Gunworks Limited reserves the right to change all or any of the information contained on this site at any time. Gunworks Limited reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders cancelled by Gunworks Limited, but paid for, will receive a full refund.
To purchase from this site, you must be sixteen years of age or over.
To purchase a firearm, ammunition or other restricted items as defined by the New Zealand Police you are required to be eighteen years of age or over and hold a current New Zealand Firearms Licence, with the appropriate endorsements. You must also supply Gunworks Limited with the appropriate New Zealand Police documentation when purchasing, we will email you all the information you need once your purchase has been made. The police will then email us your police mail order form, we cannot accept police mail order forms emailed to us direct from the customer.
We accept the following payment types:
- Internet Banking (goods will not be sent until funds are in our bank account)
- Cash & eftpos if you are visiting us in store
All transactions from Gunworks Limited will appear on the cardholders statement as ‘Gunworks Limited’
Failer to make payment for service to your firearm/s gives Gunworks Limited the right to hold onto your firearm until payment has been made.
All prices are in New Zealand dollars and include GST. We reserve the right to alter prices for any reason.
Due to the volume and diverse nature of the products we sell, errors in listings are inevitable, therefore if any mistake of quantity, rate and amount in any sold amount will be again countable.
Errors and ommissions excepted.
All online transactions that involve data entered by you are carried out via secure encryption to ensure 100% internet privacy.
Information, images & logos contained in this website are Copyright by Gunworks Limited, do not use our logo without prior permission. Any other brand, company and product logos are property of their owners not Gunworks Limited
Placing an order with Gunworks Limited means you agree and accept our terms & conditions. Any order placed will receive a confirmation email containing receipt and track & trace number. If the product is out of stock we will get in touch with you regarding the next available delivery. Gunworks Limited has the right to cancel any order with a full refund. All required forms must be filled out; goods for service need the paperwork with the item. Goods to purchase need all paperwork prior to shipment of goods.
Any orders placed for a service will receive confirmation when your firearm/part arrives at Gunworks Limited. Gunworks Limited requires all work service forms filled out, please put in as much detail as possible and forms are located under the "Forms" tab. Gunworks Limited will not commence any work on your firearm if there is the slightest bit of misunderstanding, or unclear description of work. We will only ever do work on your rifle if we agree the work will benefit the rifle & the use of the rifle. If you would like to discuss the work to be completed or have any questions please ring. When we confirm work to be completed this is your last chance to change your mind. Gunworks Limited will endeavour to the best of their efforts to make sure you have a clear understanding of work to be completed, if you do not have a clear understanding Gunworks Limited takes no liability with work completed & will require bill payment.
Freight (including Dealer to Dealer), Charges and Delivery Times
We use a Dealer to Dealer freight service to help with ease of arranging your firearm to reach Gunworks Limited. Please see our Dealer to Dealer tab at the top of our website for more details.
Toll under their contract & conditions of carriage ‘Carriage of Goods Act 1979’ does not send any dangerous goods to a rural delivery, this includes Ammunition, Primers and Powder. Powder and Primers will only be sent to an address in the South Island New Zealand or a Toll Depot for pick up.
All items sent by Toll and NZ Couriers are insured up to $2000.00 by the courier companies insurer (if your claim is accepted). If you would like additional insurance, you will need to arrange that with your own insurance company. Any claim for goods lost or damaged in transit will not be against Gunworks Limited, we will endeavour to help out to the best of our capabilities. Gunworks Limited will take the up most care in packaging your parcel to ensure a safe trip to you, if any damage occurs while in transit Gunworks Limited takes no liability for this.
Dispatch days are Monday to Friday excluding public holidays.
You can only return a product to Gunworks Limited if you have proof of purchase & the product is in its original packaging undamaged, we will not refund a used item. We will get in touch with you as soon as we have received the product back into Gunworks Limited.
If your item needs to be returned due to a warranty problem please ring us prior to inform us of this product coming back. Once we have received the item & confirmed the problem we will supply you with a replacement item. If there is no replacement item available we will ring you to discuss your options.
Gunworks Limited guarantee’s our workmanship on all gunsmithing, if you have any queries regarding our work please get in touch with us straight away & do not attempt to fix anything yourself. We will assess each warranty on a case by case situation.
Changing or Cancellation of Orders
You can preview your order and the total amount in your shopping cart before you place your order with Gunworks Limited. Once your order has been placed, you will receive an order confirmation via e-mail. Your order will then enter then be processed & ready for courier straight away. Once your order is in the courier process, no further changes can be made. A separate order will need to be completed should you wish to purchase any additional products. Should you wish to cancel your order altogether once you have received your Order Confirmation e-mail, you must contact us immediately.
If you change your mind for requested work you must let us know at the time of confirmation of receipting in your firearm.
The Consumer Guarantees Act (1993)
All purchases from this site are covered by the New Zealand Consumer Guarantees Act 1993.
Gunworks Limited as the right to terminate any order, service and customer account at any stage without notice.
Product Images & Descriptions
Gunworks Limited has endeavoured to try & display the image as accurately as possible. Depending on the product colour and computer monitor there may be a slight colour variance.
Gunworks Limited has tried to describe any product as accurate as possible, we do recommend if you have any questions regarding a product to give us a ring so we can help you out. If the product you receive isn’t as it’s described you can return the item for a full refund.
Liability and Disclaimers
You, the customer agrees that by using Gunworks Limited website is at your own risk.
This website will be kept as accurate as possible re stock numbers but as the website doesn’t update stock details live, the desired product maybe out of stock at the time of purchase. If your desired product is out of stock at the time of purchase we will get in touch with you straight away, you will have the option of waiting & allowing us to fulfil your order, offered an alternative or receiving a refund.
For any international purchases please contact us prior to proceeding through to the checkout. To purchase suppressors, components and accessories you may be asked to obtain an export permit. Permits are issued free of charge by the International Security & Disarmament Division of the Ministry of Foreign Affairs. For further information regarding the export permit please see www.mfat.govt.nz or email email@example.com